The modern, affordable
alternative to UserVoice

UserVoice is built for enterprise organizations managing feedback from tens of thousands of users. Its pricing reflects enterprise features: SmartVote, revenue attribution through Salesforce, advanced analytics, SSO/SAML, and dedicated support. If you need these enterprise capabilities, UserVoice's pricing may be justified. If you're a startup, SMB, or growing team that just needs feedback collection and voting, you're paying for features you'll never use.

UserVoice offers SmartVote (points-based voting for more nuanced prioritization), revenue-based feature prioritization through Salesforce integration, advanced user segmentation, and enterprise security features (SSO/SAML). These are genuinely useful for large enterprises managing thousands of customers with significant revenue differences between accounts. For teams under 100 employees, simple upvoting (Features.Vote's approach) provides equally actionable prioritization at a fraction of the cost.

Yes. You can export your feature requests from UserVoice and set up a Features.Vote board in under 2 minutes. The main transition is redirecting users to your new feedback URL. Since Features.Vote supports custom domains, you can maintain a branded experience. Most teams complete the migration in under an hour and save $10,000+/year in the process.

Features.Vote supports authentication through your app (SSO via your existing auth system) but doesn't offer standalone SAML/SSO for the feedback portal itself. For most SaaS teams, this isn't an issue — your users are already authenticated in your app, and the Features.Vote widget inherits that authentication. Enterprise SAML is primarily needed for large organizations where the feedback portal is accessed as a standalone app by thousands of employees.

For most teams, yes. SmartVote (points-based allocation) captures intensity of preference — users distribute limited points across ideas. But it adds cognitive load, and participation rates drop significantly compared to simple one-click upvoting. Simple upvoting with one-vote-per-user-per-idea provides strong prioritization signal with maximum participation. If you need more nuanced prioritization, combine voting data with frameworks like RICE on the product team side.

Choose UserVoice if you're an enterprise (500+ employees) with $10K+/year budget for feedback tooling, need Salesforce-integrated revenue attribution for feature prioritization, require SAML/SSO for standalone portal access, and have a dedicated product ops team to manage the complexity. Everyone else — startups, SMBs, growing SaaS teams, indie hackers — gets better value from Features.Vote at $9-29/mo.